Why: confirms vendor is legally registered to operate in HK; lookup via icris.cr.gov.hk
Section A — Vendor verification (5 items)
A1
HK Business Registration number provided in writing
A2
Public-liability insurance certificate shown (HKD 5M+ coverage)
Why: protects you if installer damages flat / building during install
A3
Vendor showroom physically visited; mechanism opened/closed 5 times by you
Why: photos hide cabinet quality + mechanism feel
A4
Reference customer install offered (or vendor's own past customer photos with permission)
Why: real-conditions verification beyond showroom
A5
Years in HK operation: ≥3 years
Why: under-3-year vendors often don't survive their warranty period
Section B — Structural assessment (5 items)
B1
On-site structural pre-assessment performed before quote
Why: install on unverified wall = plumbing damage = your problem
B2
Wall material identified by vendor: concrete / brick / drywall / tile
Why: anchor type depends on this
B3
Anchor count: 6 minimum for vertical Queen
Why: distributed load = 21kg per anchor instead of 42kg with 3 anchors
B4
Plumbing / electrical hidden services mapped during pre-assessment
Why: rotary scanner check before any drilling
B5
If wall material risky (drywall / tile-on-tile): freestanding variant offered as alternative
Why: should not anchor to compromised walls
Section C — Mechanism & cabinet (8 items)
C1
Mechanism brand named in writing (Italian Sedac-Meral / LGM / German Stabilus)
Why: unbranded mechanism = generic spring at premium pricing
C2
Mechanism datasheet provided on request
Why: confirms claimed lifespan + load rating
C3
Pull force measured: 8-15 kg (depending on user — 8 for elderly)
Why: mechanism effort affects daily-use friction
C4
Cabinet material: 18mm E0-rated MDF (or solid timber)
Why: lower-grade MDF deteriorates in HK humidity within 3-5 years
C5
Edge banding: PVC or ABS rather than paper veneer
Why: paper edges peel in HK humidity
C6
Hinges named (Blum / Hettich / Hafele) and rated 50,000 cycles
Why: cabinet doors fail before mechanism if hinges are budget
C7
Cabinet dimensions custom to your wall (not just off-shelf import)
Why: 5mm gaps look unfinished; custom = flush fit
C8
Sample timber / finish swatches physically reviewed (not just photos)
Why: HK humidity reflects different on actual finishes
Section D — Mattress & bedding (3 items)
D1
Mattress thickness confirmed: 18-30 cm range (sweet spot 25-28 cm)
Why: 35cm "luxury" mattresses don't fold
D2
Mattress type compatible: pocket-spring / hybrid / high-density memory foam
Why: latex over 30cm + adjustable-base mattresses don't work
D3
Slat base verified: steel grid + 12mm ply
Why: cheap slat bases sag under repeated open/close cycles
Section E — Contract & payment (5 items)
E1
Written contract signed BEFORE deposit (not verbal-only)
Why: HK Sale of Goods Ordinance Cap. 26 enforcement requires written terms
E2
Payment schedule: 30-50% deposit, balance on completion (NOT 100% upfront)
Why: 100% upfront = vendor may not survive delivery date
E3
Warranty paragraph in writing (5+ years for mechanism, 1+ year for cabinet)
Why: verbal "lifetime" warranty = 6 months under HK law
E4
Cooling-off period (7+ days post-deposit refund without penalty)
Why: HK consumer rights standard practice
E5
Hand-back checklist defined (10+ items confirmed at install completion)
Why: retroactive defect disputes need documented baseline
Section F — Install logistics (5 items)
F1
Lift dimensions measured: 1.4×1.2m or smaller = 4-panel flat-pack mandatory
Why: assembled cabinet won't fit small lifts
F2
Building Owners' Corporation notification handled (3-7 day notice period)
Why: many HK buildings require this; vendor should manage
F3
Install timing: 6-10 weeks contract-to-install (custom HK-built)
Why: under-4-week timelines = off-shelf imports at custom pricing
F4
Install duration on-site: 1-2 days (vertical Queen) / 2-3 days (combo)
Why: rushed installs miss tolerance fitting
F5
Installer crew named (number of people + lead installer name)
Why: accountability at site + protects against subbing-out
Section G — Post-install (4 items)
G1
30-day check-in visit included (mechanism re-tension)
Why: gas-strut breaks in over 2-4 weeks; needs adjustment
G2
Annual maintenance visit included in 5-year warranty
Why: prevents mechanism wear from going undetected
G3
Mattress rotation reminder schedule provided
Why: every 3 months first year, then every 6 months — extends mattress life 30-40%
G4
Removal / relocation pricing disclosed (HKD 3,500-8,000 typical)
Why: should be known BEFORE you commit to install location
Section H — Fill-in record
Vendor name:
Quote date:
Quote total HKD:
Mechanism brand:
Cabinet timber/finish:
Warranty (years):
Install timeline:
Items NOT met (numbers):
Decision (Y / N):
How to use this checklist
1
Print this page (or save as PDF). Take it to each vendor's showroom.
2
Tick boxes that the vendor confirms IN WRITING. Empty boxes = unmet requirements.
3
If 5+ boxes are empty in any section, walk away from that vendor.
4
Compare 3 vendors using identical checklists for fair comparison.
5
Keep filled checklist with contract for post-install dispute reference.