From room enquiry to installation
1. Explain how you want to use the room
Send your district, room photos, measurements and preferred bed size. Include door and lift access, existing furniture and any deadline.
2. Confirm what needs assessment
Ask the installation provider to confirm wall/floor suitability, fixing requirements, opening clearance, access, building permissions and any assessment fee or professional review.
3. Review a complete proposal
Confirm the selected mechanism/model, cabinet, mattress compatibility and finish. Request an itemised total for products, delivery, installation and extra work.
4. Agree written terms before paying
Confirm the responsible supplier, deposit and payment stages, cancellation/refund terms, change orders, production-start date, installation schedule and acceptance process.
5. Prepare for delivery and installation
Follow the agreed plan for access, lift booking, building requirements and protection. Report changes to the room or access before the installation date.
6. Check the handover
Ask for an operating demonstration, safety and maintenance instructions, completed-work checks, invoice and written warranty. Retain the model details and supplier’s after-sales contact.