🛡️ THE ONLY HK WALL BED WITH
10-YEAR TRANSFERABLE WARRANTY
on the American SBLM patented mechanism · sole HK distributor · read terms →
Wallbed by Design 牆床·度身設計
📊 Compare options · ❓ FAQ · 🛡 Trust scorecard · ⭐ AS SEEN ON HK TV
GET IN TOUCH

Let's talk about your space.

Five ways to reach us. Pick whichever fits you best. We reply within 15 minutes during business hours.

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Visit the Showroom

See the SBLM wall bed mechanism in action. Touch real material samples.

60 Hoi Yuen Road, Camel Paint Building Phase 3, 4E, Kwun Tong, Hong Kong
Mon-Sat 10:00 – 19:00 · 5 min from MTR
Plan your visit →
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Email

Send us a detailed enquiry or quote request anytime.

[email protected]
We reply within 24 hours
Send email →
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Social Media

Follow for daily installation photos, design inspiration, and tips.

📸 Instagram 👍 Facebook ▶️ YouTube 🌹 小紅書

* Handles updating with real business accounts soon

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Join the VIP WhatsApp List

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Save our contact card to your phone

Download a .vcf and you'll have our WhatsApp + showroom + opening hours in your contacts. Useful when you remember to message us at 11pm.

Download .vcf

Business hours & response times

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Opening Hours
Mon-Sat: 10:00 – 19:00
Sun: By appointment
Public holidays: Closed
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WhatsApp Response
Within 15 min during business hours
Next morning for after-hours messages
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Home Visit Booking
Scheduled within 24-48 hours
Free measurement + design sketch

Who's writing the reply

Pre-commitment: published before we build any bot, so we cannot quietly slip one in later.

Right now — every reply is written by a human.

No auto-reply, no chatbot, no AI in the loop. WhatsApp, email, and phone are all answered by the owner or staff. If a reply takes 15 min during business hours, it's because someone is typing it.

If we ever add an AI assistant for first-touch FAQs, these six rules bind us:
  1. It identifies itself as AI in its first message of every conversation. Not "guess if it's a bot."
  2. It never quotes a final price. Only ranges from /pricing.
  3. It never makes scheduling, availability, lead-time, or stock commitments.
  4. It hands off to a human immediately on request — no upsell first, no "let me try once more."
  5. The date AI was first deployed will be logged on /transparency-report as a dated change-log entry.
  6. We will never disable the AI label or claim a bot reply was from a human.

If you ever read a reply that breaks one of these six rules, that is a corrections-receipt event under /transparency-report §4. Tell us and we will log it.

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