Hong Kong Wall Bed Buyer Course

This is a curated path through our buyer-education content, ordered the way we'd walk a customer through it before they sign anything. Each lesson links to the dedicated page. You don't need to take them in order — but if you've never bought custom HK furniture before, the order below is the one that builds confidence fastest.

1. 01

   How to read a HK wall bed quote

   7-point itemisation checklist. What every quote should split out: mechanism brand, finish spec, install labour, structural verification, warranty paragraph, payment milestones, exclusions.

   ⏱️ 5 min · Foundation

2. 02

   How to spot a fake quote — 12 red flags

   12 telltale signs a quote is unsafe to sign. The original 8 (no mechanism patent number, refused BR, 100% upfront, no showroom, copied stock photos, no install line item, single-sentence warranty, time pressure) plus 4 paper-trail patterns added 2026-04-29 (personal-account deposits, no published contract template, name-only quotes, verbal-only post-sale promises).

   ⏱️ 4 min · Buyer protection

3. 03

   Materials provenance

   Every component disclosed: SBLM (USA), Egger / Kronospan E0 panels (Austria / Germany), Blum (Austria), Hilti M10 anchors (Liechtenstein). Take this list to any quote and ask the seller for theirs.

   ⏱️ 5 min · Comparison tool

4. 04

   Pricing tiers — what's bundled, what's not

   Three transparent tiers (HKD 20k–45k entry, 50k–70k combo, 80k+ flat-reno). Six things that should never be bundled silently. Four jobs we'll refuse to quote.

   ⏱️ 5 min · Budget framing

5. 05

   Read the contract before deposit

   The actual blank contract every buyer signs. 10 clauses — parties, scope, price, cooling-off, schedule, warranty, obligations, hand-back, dispute, privacy. Print it. Show it to a lawyer.

   ⏱️ 8 min · Most important lesson

6. 06

   Warranty + annual checkup

   10-year warranty paragraph (parts + labour, transferable on flat sale). 12-card annual checkup specification. 90-second quarterly user maintenance routine. 15-item hand-back.

   ⏱️ 6 min · After the install

7. 07

   Customer Bill of Rights — 12 entitlements

   Every right a buyer has from quote stage through 10-year warranty. Print it, walk in armed, hold us to it. If a future Wallbed by Design doesn't honor one, the public version on this page is your evidence.

   ⏱️ 6 min · Your leverage

8. 08

   If we disagree — the formal pathway

   Three-step escalation: (1) hello@ DISPUTE email, 3 working days. (2) HK Consumer Council mediation, free, hotline 2929 2222. (3) Small Claims Tribunal for under HKD 75,000. We name the venues because we don't intend to give you a reason to use them.

   ⏱️ 6 min · Dispute resolution