When you spend HK$20,000–80,000 on a wall bed, the warranty is your safety net. Yet most Hong Kong wall bed brands offer only 1-2 years — covering parts only, excluding labour. Here's how our coverage compares.
當你花 HK$20,000–80,000 買牆床，保養就係你嘅安全網。但市面上大部分品牌只提供 1-2年 保養，而且只包零件唔包人工。以下係我哋嘅比較。
保養比較
Warranty Comparison: Ours vs Typical Market
- ✅ 美國 SBLM 機構全保 · Full SBLM mechanism coverage
- ✅ 結構框架5年保 · Structural frame 5 years
- ✅ 床墊1年保 · Mattress 1 year
- ✅ 零件+人工+上門全免 · Parts + Labour + Transport FREE
- ✅ 可轉讓新業主 · Transferable to new owner
- ✅ 免費年度檢查 · Free annual checkup (12-point)
- ✅ 終身零件供應 · Lifetime parts availability
- ✅ 750kg認證承重 · 750kg certified load capacity
- ❌ 只包基本零件 · Parts only, labour excluded
- ❌ 上門維修收費 · Onsite visit charged HK$500+
- ❌ 不可轉讓 · Non-transferable
- ❌ 無年度檢查 · No annual checkup
- ❌ 3-5年後零件停產 · Parts discontinued after 3-5 yrs
- ❌ 國產通用機構 · Generic Chinese mechanism
- ❌ 承重無認證 · No certified load rating
- ❌ 油壓棒2年衰退 · Gas struts degrade in 2 yrs
保養涵蓋範圍
What's Covered — Detailed Breakdown
| 項目 · Item | 我哋保養期 · Our Coverage | 市面一般 · Typical |
|---|---|---|
| SBLM 五金鬆脫/卡住 · Hardware loose/stuck | 10 年 · FREE | 1-2 年 · Parts only |
| 油壓滲漏 · Gas strut leak | 10 年 · FREE | 6-12 months |
| 機構更換 · Full mechanism replacement | 10 年 · FREE | ❌ Not covered |
| 結構裂紋 · Structural frame crack | 5 年 · FREE | 1 年 |
| 床墊製造缺陷 · Mattress defect | 1 年 · FREE | 1 年 |
| 上門人工 · Onsite labour | ✅ 全部免費 | ❌ HK$500-1,500/次 |
| 運輸 · Transport | ✅ 免費 | ❌ 收費 |
| 可轉讓 · Transferable | ✅ 可以 | ❌ 唔可以 |
點解我哋做得到？
Why Can We Offer 10 Years When Others Can't?
美國 SBLM 專利機構
American SBLM Patented Mechanism — 全球頂級牆床機構，設計壽命 30+ 年
零件常備庫存
Lifetime Parts Stock — 所有 SBLM 零件香港常備，唔怕停產搵唔到
750kg 認證承重
750kg Certified Load — 遠超一般牆床，結構堅固自然保得起
本地專業團隊
Local Expert Team — 香港觀塘陳列室，專業安裝及維修團隊
EN: We can offer a genuine 10-year warranty because our beds use the American SBLM patented mechanism — engineered for 30+ years of daily use. We keep spare parts in Hong Kong stock permanently, so even year-10 claims are handled within days, not months. Generic Chinese mechanisms used by most local brands degrade after 2-3 years, which is exactly why their warranties are so short.
點樣 Claim 保養
How to Make a Warranty Claim — 4 Simple Steps
WhatsApp + send 短片
WhatsApp +852 4423 7445 + send 30秒短片描述問題。Include: bed state, specific issue, when it started.
我哋 diagnose + 確認 warranty status
我哋 review 短片 + 查 record → confirm in-warranty period → reply via WhatsApp with diagnosis.
Schedule 上門 fix
Standard: 3-5 working days. Emergency (床唔可以放低): 24-48 hours priority. Parts + Labour + Transport 全部 cover.
上門 fix + 5-cycle re-test
Technician brings spare parts, replaces/fixes, runs 5-cycle re-test, documents for your record. You sign-off — no charge.
