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Hong Kong Wall Bed · Master FAQ

50+ Q&A · all in one searchable page

Every question we've heard from HK wall bed buyers — pricing, sizing, installation, warranty, building approval, special cases. Don't see your question? WhatsApp us.

No matching questions. WhatsApp us directly at +852 4423 7445.

💰 Pricing (8 Q)

How much does a wall bed cost in Hong Kong?
From HKD 22,800 (Single) to HKD 68,400 (Queen with full custom wardrobe). Standard Queen wall bed packages start at HKD 32,800 including SBLM US-patented hardware, 25cm pocket-spring mattress, and 10-year warranty. Reply with code PROMO-9OFF for 9% off. Details: cost breakdown.
What does each size cost?
Single 92×190 cm — from HKD 22,800 | Single XL 105×200 cm — from HKD 24,800 | Double 137×190 cm — from HKD 27,800 | Queen 152×203 cm — from HKD 32,800. All include 25cm mattress + 10-year warranty + installation.
Is installation included or extra?
Extra. Basic installation HKD 4,800 (Kwun Tong area). Other HK areas +HKD 800-1,500 (by distance). Outlying islands / remote areas +HKD 1,500-3,000. All quotes itemize separately.
Are there any promotions?
9% off (PROMO-9OFF) — reply mentioning the code. Queen drops from HKD 36,200 to HKD 32,800 (save HKD 3,400). Valid 30 days. Details: /promo.
How does 5-year total cost compare to IKEA / sofa-bed?
IKEA folding bed 5-year all-in (mattress changes + medical + mechanism wear): HKD 18-22k. Sofa-bed: HKD 18-25k. SBLM wall bed: HKD 32,800 once + 10-year warranty = zero re-investment. Including floor space opportunity cost (HKD 64,800), wall bed wins. Full 5-year ROI calculation.
How much do add-ons cost?
Side floor-to-ceiling wardrobes: HKD 16,000-28,000 | Sofa-combo: +HKD 14,800 | TV-combo (incl. 62" mount): +HKD 9,800 | Hidden pop-up desk: +HKD 9,800 | Top 30cm storage cabinet: +HKD 6,200.
Can I pay in instalments?
Yes. HSBC / BoC / Citi credit cards 6/12 months 0% interest. Queen monthly: HKD 5,470 / 6 months or HKD 2,733 / 12 months. No fees. Apply on the spot. Details: /financing.
What's the refund policy?
7-day full refund if production hasn't started. After production starts, no deposit refund but you can postpone or change size (free once). 30-day post-install sign-off period — any structural issue 100% free fix.

📏 Sizing (6 Q)

What size is most popular?
Queen 152×203 cm — 65% of our 100+ HK customers choose Queen. Reasons: fits in small master bedrooms (172cm wall width × 38cm wall depth), comfortable for 2 people, same as 5-star hotel Queen.
What size matches HK standard double bed (5ft wide)?
HK standard double 152×190 cm = our Queen 152×203 cm (13cm longer for comfort + Queen sheets compatible). We don't have a "Double 152×190" size — Queen is the natural upgrade.
What size for a flat under 300 sqft?
Most fit Queen. If your layout is too narrow for 172cm wall width, choose Double 137×190 (156cm width) or Single XL 105×200 (124cm width).
What ceiling height do I need?
Vertical wall bed: ≥ 2.4 m. Horizontal wall bed: ≥ 110 cm vertical clearance (ideal for old buildings / HKHA public housing). Ceiling < 2.4 m = must choose horizontal — vertical only leaves 5cm headroom when bed is down.
What wall depth is required?
Single 32cm | Single XL 32cm | Double 35cm | Queen 38cm. When closed, this depth protrudes from the wall. For flush installation, plan recessed wall during renovation.
How does the 5-step Sizer work?
Answer 5 questions (flat size / ceiling / use case / preferred size / configuration) — instant recommendation + estimate + WhatsApp deep-link with your answers pre-filled. Free. Try Sizer.

🔧 Installation (7 Q)

How long does installation take?
Wall bed only: 4-6 hours (one day). With side wardrobes: 6-10 hours. Full custom: 1.5-2 days. Low-noise tools — no neighbor complaints in 100+ HK installs.
How long from deposit to install?
4-6 weeks production at our Kwun Tong workshop after deposit, install date confirmed 1 week ahead. Total flow 6-8 weeks. Rush case (priority queue + HKD 2,000 rush fee): 4-5 weeks possible.
How long is the noisiest part?
Real wall drilling 15-30 minutes (anchor holes). We use mute drill (60% noise reduction). Rest of install is frame / hardware assembly (near-silent).
Can I DIY install?
Technically yes but not recommended — SBLM mechanism needs site-tuning (spring tension calibrated to mattress weight) + 5-point stress test. DIY makes mistakes likely. Self-install option (HKD -1,500) cuts warranty to 5 years / hardware-only.
Will it disrupt my renovation?
If renovating: have your renovator complete wall finish + leave wall mounting points → we install next day (4-6 hours). Zero conflict. We've coordinated with 30+ HK renovators.
Building lift / corridor protection?
Some management offices require lift + corridor floor protection. We coordinate with management, pay protection fee (if charged), install protection on-site. Lift cleaned + restored to clean state at end.
What about install failures?
In 100+ cases, < 1% fail (ceiling / wall structure unsuitable). All failures are detected during free site visit phase — we don't proceed, you don't pay anything.

🛡️ Warranty (5 Q)

What's covered by warranty?
SBLM hardware mechanism: 10 years (loose / broken / stuck = free replacement). Bed frame woodwork: 5 years. Mattress: 1 year. Plus free annual on-site mechanism check.
What does the annual check include?
SBLM hardware oiling + screw tightness check + frame leveling check + correct opening/closing technique training. Approximately 30 minutes. We send WhatsApp reminder every December.
What if I move flats within 5 years?
HKD 3,800 (by address) for reinstallation by original installer — no mechanism damage. If new flat unsuitable (low ceiling), 70% factory buyback within 5 years.
What happens after 10-year warranty ends?
Hardware still 100% functional (SBLM mechanism design life 25+ years). Free annual check stops. You can pay annual maintenance HKD 600/visit OR self-maintain — we provide maintenance kit (HKD 1,200, 5 years' supply oil + screws).
What if WALLBED KING goes out of business?
SBLM US international warranty remains valid (you keep cert) — replacement parts can be sourced from US. Our warranty contract is transferable if HK dealership changes. WALLBED KING has operated continuously since 2018.

🏢 Building / Approval (7 Q)

Do private estates require management approval?
Yes. Engineering application (5-7 working days approval) + HKD 10M public liability insurance + worker permits. We prepare and submit everything — you only sign authorization.
Can HOS (居屋) units have wall beds?
Yes. Engineering application + case-by-case Housing Authority approval (some HOS estates stricter). 6 years of HOS experience (Heng Fa Chuen, Sha Tin HOS, TKO HOS, Tsz Wan Shan HOS).
What about HKHA public housing?
Building Authority written consent required (4-8 weeks). Some units OK, some not. WhatsApp your address, we check records — free.
Old buildings (1960s-70s) — possible?
Yes. We've installed in 1968-era Mei Foo, Whampoa, North Point. Free wall inspection — brick / concrete / soundproof foam each different. If reinforcement needed: 60×60cm steel plate + structural engineer signoff (HKD +4,800). SBLM 750kg load passes.
Village house / detached house?
Yes. Village houses usually higher ceilings (2.7m+) — vertical Queen ideal. May need village house consent (if shared structure). Detached house: no management approval needed.
Brand new buildings?
Best case! New builds have higher ceilings (2.65-2.75m), new wall structure, strict but clear management process. We have 30+ new build cases (LOHAS Park, Festival City, Park Yoho).
Can I install in a rental flat?
Wall beds are permanent installations requiring landlord consent. Some HK landlords say yes — wall beds add property value. Worth asking. Short-term rental not recommended.

💳 Payment (4 Q)

What's the payment schedule?
30% deposit on order + 70% balance on completion (sign-off same day). No hidden surcharges.
Accepted payment methods?
Credit card (Visa / Mastercard / AmEx — 1.5% surcharge for AmEx), bank transfer, FPS, cheque (corporate accounts). No cryptocurrency.
Instalment options?
HSBC / BoC / Citi credit cards 6/12 months 0% interest. Queen monthly: HKD 5,470 (6 months). Online application 5 minutes.
Cash discount available?
No additional cash discount (PROMO-9OFF 9% off is our best price). But cash payment saves 1.5% credit card surcharge (AmEx only).

🛏️ Mattress (4 Q)

Is mattress included?
Yes. Standard package includes 25cm independent pocket-spring mattress (5-star hotel grade). Q+ specification, medium-firm. 1-year warranty.
What thickness fits the mechanism?
18-30cm. Tempur 35cm — most models won't fit (Cloud Hybrid 24cm OK). We send compatible list before order.
Can I use my own mattress?
Yes. Queen 152×203 cm mattresses fit. Confirm thickness 18-30cm + weight < 30kg (mechanism spring tension calibrated to mattress weight).
Mattress upgrade options?
Upgrade to Sealy / King Koil / Tempur thin: +HKD 4,000-12,000 (by brand). Or keep standard mattress 1-2 years then upgrade later (replacement HKD 3,500-8,000).

🐕 Special Cases (6 Q)

Do you support pet households?
Yes. 35% of our customers have pets. Add-ons: anti-scratch fabric cover (HKD +800) + wood casing anti-scratch coating (HKD +1,200) + base board protector (HKD +600). Details: pet owner guide.
Safety considerations for elderly users (60+)?
22% of our customers are 60+. Add-ons: grab bar (HKD +1,800) + motion-sensor night light (HKD +600) + emergency lock (HKD +800). Motorised mechanism (HKD +6,800) for limited mobility. Details: senior safety guide.
For kids' rooms?
Single XL wall bed (lasts to age 18) + hidden desk + top storage = common kid's room combo. ~HKD 37-42k full set. Bed folds away → 35 sqft play space.
For Airbnb / serviced apartments?
Technically OK but frequent open/close cycles (5+/day) need heavy-duty SBLM (HKD +3,500). Airbnb licensing depends on Hotels and Guesthouses Accommodation Ordinance — we don't handle licensing.
WFH desk add-on?
Pop-up hidden desk (+HKD 9,800) — when bed is down, 60cm desk extends out, ergonomic for 8-hour WFH. 60% of customers add this.
Motorised vs manual?
Standard: manual SBLM pressure arm (4-10 kg force). Motorised version (HKD +6,800): button-press auto open/close — for limited mobility users. Manual override works during power outage.

📞 Aftercare (4 Q)

How do I report an issue?
WhatsApp +852 4423 7445 with photo / video + install date. We reply within business hours (Mon-Sat 10:00-18:00 HKT) + arrange visit. 30-day sign-off period: 100% free fix for any issue.
How to book annual check?
We WhatsApp you in December. Or contact us anytime. Free 30-min visit. If overdue 6+ months: priority queue HKD 200 catch-up fee (rare).
Move notification — how far ahead?
At least 3 weeks ahead via WhatsApp (so we can schedule installer). Urgent (< 1 week): HKD +1,200 rush fee.
Does warranty transfer to new owner if I sell?
Yes. SBLM hardware is fixture (stays with property), new owner inherits. Warranty still valid but needs free 5-min transfer registration. We onboard new owner.

⚖️ Comparisons (4 Q)

Wall bed vs sofa bed?
Daily use: wall bed. Occasional guests (< 30 nights/yr): sofa bed. Full 7-factor comparison: wall bed vs sofa bed.
Wall bed vs storage bed?
Want daytime floor space: wall bed. Want bed-base storage (bed stays in room): storage bed. Full comparison: wall bed vs storage bed.
Wall bed vs IKEA folding bed?
Daily use + 5+ years: wall bed (HKD 32,800 vs IKEA 5-year all-in HKD 18-22k incl medical). 1-2 year transition: IKEA OK. Full comparison: wall bed vs IKEA.
Can renovators do wall beds?
Technically yes but 99% use Taobao generic hardware (HKD 2-5k), 2-3 year mechanism wear. SBLM is specialist supply chain. Insider details: renovator vs specialist.

Question not listed? WhatsApp us

+852 4423 7445

WhatsApp + send your floor plan (phone photo OK) + your question. We reply during business hours (Mon-Sat 10:00-18:00 HKT) personally.

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